The files/folders available in Trash are listed with the latest version. Sign in to the IDrive Basic Client with your Username/Email and Password. What is Selective Sync Down and how is it useful? Click 'Change Plan Settings' on your current 'Preferred plan'. Will IDrive backup my data even if the computer is logged off? If you restart the computer after 30 minutes of the scheduled time, the scheduled backup will commence at the next frequency (as per the date and time that was set earlier). This makes IDrive the most advanced backup and sync application. From the 'Restore' tab and select the 'Restore files from Local, Wi-Fi or Express device' radio button. Once you stop Sync, the files on your computer will not be in sync with other linked devices. Right-click the file you wish to share and choose 'IDrive' > 'Share This file/folder'. Does IDrive support backup and restore of files larger than 2 GB? The additional storage for the previous versions has no impact on your account's quota, as your storage is calculated only for the most current version. From the 'Settings' tab, clear the check boxes for the files/folders that you want to backup. To stop a file from being backed up, you can insert files/folders from 'View Exclude Files' window. Right-click USB Root Hub, and choose 'Properties'. Steps to restore previous versions of a file: IDrive will not be able to sync or access your data from computers or other devices unless they are turned on and connected to the Internet. To perform immediate backup, you can select the 'Start the backup immediately' checkbox in the 'Schedule Backup' window and click 'Save Changes'. It is useful to free up space in your account as it deletes data from your account that no longer exists on your computer. You can also search your desired file(s)/folder(s) and restore them back to your local system. This method of exclusion keeps the contents of your backup set unchanged. Sign in to your IDrive account with your username and password. Go to the 'Sync' tab and click 'Enable Sync'. A message appears when the existing computer is replaced successfully. Exclude files/folder from your backup operations in the following ways: To delete a file from the exclude list, right-click a file and click 'Delete'. IDrive application is capable of backing up open files for supported platforms, by default. File / folder is locked by others or is in use. Currently, the IDrive application and website supports four languages - English, Spanish, French, and German. From the 'Restore' tab, select the computer(s) name that you wish to restore. To restore files to their original location, go to the 'Restore' tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'. Similarly, your Quickbooks / Quicken and other possible open files are backed up as well. How do I restore the data backed up on a local, Wi-Fi, or Express device? When syncing is complete, a brief notification is displayed on your screen. Currently you can restore 30 previous file versions, and for accounts created prior to 11-07-2018 you can restore up to 10 versions, to any location on your local computer. The frequency can be set to anything between 10 and 30 days; percentage to anything between 5% and 25%. In the confirmation popup that appears, click 'Ok'. Alternatively, you can create an hourly schedule and set a cut-off time. Periodic Cleanup may result in the automatic deletion of data from your IDrive account; use/set this option carefully. IDrive Basic Client is a simplified version of the full client. By default, it is set to 100%. If your backup set contains files/folders that have insufficient access rights, IDrive will not backup those files/folders. Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups. Select percentage in the 'Notify as 'Failure' if the total files missing for backup is more than 5% of the total files backed up' option, to receive a desktop alert on backup failures due to missing files. This allows other applications to run without hindrance. From the list of programs, right-click on 'IDrive Basic Client' and select 'Uninstall/Change'. Select 'Notify me on desktop' to receive alerts on desktop. Backups will occur according to the saved schedule. Alternatively, you can also right-click > 'Status' to see the sync status within the application notification. How do I sync files using my IDrive account? By default, the bandwidth throttle value is set at 100%. File / folder rename operation fails due to inadequate permissions. From the 'Restore' tab select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. I can see duplicate files / folders in the sync section. On installation IDrive creates an IDrive Tray icon on your system tray. Your quota depends on the most recent file/folder copy backed up to your online account. How do I restore the latest version of a file? From the 'Restore' tab, select the file(s)/folder(s) and click. Does it impact the available quota (storage space in my account)? Click 'Advanced Settings' to define the following parameters: Click 'Copy link' to copy the link to clipboard. IDrive Basic Client lets you backup your full computer including the operating system, system files, programs, and boot files. How do I know where my Sync folder is located? Use the slider to set the CPU throttle value to be used, and click 'Save Changes''. Note: Data backed up from mapped drives and external drives cannot be restored using the 'Restore to original location' option. Notify always - Select this option to get notifications always. To restore previous version of a file, right-click on the desired file and select the 'View previous versions' option. Then right-click the IDrive folder and delete it. If I keep on performing backups, will I use up my quota quickly? Enter the partial file / folder name you want to exclude from backup and click 'Save Settings'. Can I retrieve previous versions of my synced file? Can I search and restore a particular file from my IDrive account? How do I resolve this? Alternatively, you can click 'Start Immediate Backup' in the 'Backup' window after creating a scheduled backup job. A window appears with the list of all the folders in your Sync storage. These files/folders will be automatically deleted after a 30 day period. How do I pause Sync when it is in progress and resume it? IDrive retains previous versions of all files backed up to your account. In 'Control Panel', depending on the version of Windows you are using, select either 'Add/Remove Programs' or 'Programs and Features', From the list of programs, right-click on 'IDrive' and select 'Uninstall/Change'. Can I use drag-and-drop to restore files from the IDrive application? Navigate to 'Settings' > 'Throttle' > 'CPU Throttle'. By transferring the backup set, you can avoid time consuming initial backup in case you are: Note: Online / local backup set and scheduled jobs for online and local data will be transferred. Yes. What is Versioning? From the 'Select files/folders for restore' drop-down menu, select the IDrive One device. Type the filename or a related string in the Search field and press 'Enter'. This means each file is restored to a similar location on your computer, as it appears in your cloud backup. From the 'Restore' tab, select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. CPU throttle lets you set the CPU usage for backups. The files/folders that are deleted from your IDrive account are moved to Trash. Click 'Sync' > 'Pause' / 'Resume' from the available options. Thus, even if your Microsoft Outlook application is open, the IDrive application does a reliable backup of associated data. Does it impact the available quota (storage space in my account)? Click 'Advanced Settings' to define the following parameters: Click 'Copy link' to copy the link to clipboard. You can change the CPU utilization to suit the workload of your computer. Select the location of your local, Wi-Fi, or Express device. Select 'Ignore file / folder level access rights / permission errors' option. Can I sync the files in a mapped/USB/external drive? I received an email warning about exceeding the quota limit. To perform the mapped drive backup in log off mode. Click the Power Management tab, and clear the 'Allow the computer to turn off this device to save power' checkbox. Does IDrive support folder-wise restore of files with earlier versions? If you wish to avoid syncing particular folders. If I overwrite the IDrive application with the latest version, will the application retain the on-going backups and restores? How can I exclude certain files/folders from being backed up? Alternatively, you can also right-click on the system tray and select 'Sync' > 'My Sync folder'. No, your files will remain in your IDrive account forever, once they are backed up. You can upgrade your account to a plan with more storage or do the following to bring the storage usage within the quota limits. Yes. Select the required files/folders and click 'Restore Now'. Is it possible to view all the scheduled backup jobs of all my IDrive accounts on my computer using IDrive? How do I add items to the IDrive Backup set from Windows Explorer? Sign in to your IDrive application and select the 'Sync' tab. Yes. Note: The first line in the tooltip displays the IDrive files status followed by the status of the Sync in progress. From the 'Restore' tab, select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. Right-click anywhere on the list box, and select 'Insert partial file name' or 'Insert partial folder name'. Download and install IDrive on your computer. From the 'Settings' tab, under 'Mapped Drive', select 'Authentication'. If you have selected Email address or Phone number as the preferred method of receiving one-time verification code, enter the same and click 'Verify'. norton backup cloudwards backing extras restoring summary final quick features file How to enable Continuous Data Protection and set the frequency of backups? PC not in use: This option lets you set the bandwidth to be used by IDrive Basic Client for backups when it is not in use. How do I select the folders that I do not want to sync to my computer? The percentage mention refers to files considered for deletion in your account as a percentage of the total number of files. No, you cannot sync files or folders from mapped/USB/ external drives. Sign in to the IDrive application with your 'Username' and 'Password'. Yes. The IDrive desktop application interface can be split into three sections - application header, navigation pane, and main window. How much data can I sync to my Sync folder? Periodic Cleanup is not supported for mapped and USB drives. The 'desktop.ini' file is a hidden file used to customize Click on the required entry to highlight it and select the 'Delete' button. Yes. Click 'Sync' > 'My Sync folder' from the available options. You can find your IDrive Sync folder's location under 'My Sync folder'. You can regulate the percentage according to your preference. Does IDrive remove my account files when they are deleted from my computer? Yes. email client to perform a successful backup. PC in use: This option lets you set the bandwidth to be used by IDrive for backups, when it is in use. Duplicate files / folders are created when: By default, IDrive retains old files / folders in such cases, to prevent data loss. The percentage mentioned here refers to files considered for deletion in your account as a percentage of the total number of files. Read more on how to enable two-factor authentication for your IDrive account. This optimization is applied to backups and restores, Sync-up and Sync-down (if you are using the Sync part of the IDrive service). A share link will be created and you can access it from the 'Shared' tab. I can see a 'Snapshots' button on the Restore tab menu. No. Hence, critical folders like Desktop, Documents, Pictures, Videos and Music are pre-selected for backup. Expand the 'USB Settings' option and choose 'Disable' for 'USB selective suspend setting'. There are multiple ways by which you can exclude files/folders from being backed up. In 'Control Panel', depending on the version of Windows you are using, select either 'Add/Remove Programs' or 'Programs and Features'. Periodic Cleanup lets you set the frequency as well as the percentage of files to be considered. No, you cannot restore the files that have been backed up from mapped drives or external drives using the 'Restore to original location' option. Click 'Continue' in the confirmation screen. Download and install the IDrive application. Note: Restoring to original location overwrites the existing files with the latest file version available in your cloud backup. Yes. Is it possible to schedule a backup to a local drive and continue to backup to my IDrive account? If you wish to avoid backing up these files. I have backed up data on multiple computers. Select the computer(s) name that you wish to restore. To restore the latest version, select the desired file(s) / folder (s), select the destination to which you want to restore your data and click 'Restore Now'. IDrive performs an immediate backup for the selected files and folders. If a computer is turned off when a file is updated from another device, IDrive will update that file, once the computer is on and connected to the Internet. A share link will be created and you can access it from the 'Shared' tab. How do I restore it? Select days and time for backup. Choose 'Start the missed schedule backup, when the computer is turned on', to resume any scheduled backup once the computer is online. Select the file(s)/folder(s) that you want to restore. How do I sign in to my IDrive account once two-factor authentication is enabled? The supported platforms include: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2019 Server, Windows 2016 Server, Windows 2012 Server, Windows 2008 Server, Windows Home Server, Windows 2003 Server (Service Pack 2). Can I view the status of my scheduled backups? Exclude files/folders in the following ways: To delete a file from the exclude list, right-click a file and click 'Delete'. How is 'Restore to original location' different from usual file restore? Subsequently, to revert to file restore to a location selected by you, clear the checkbox, set your preferred 'Restore location', and click 'Restore Now'. The sharing option is available only for IDrive accounts with default encryption. IDrive retains up to 30 previous versions of all files backed up to your account (for accounts created prior to 11-07-2018, you can restore up to 10 versions). Select the date and time and click 'Submit'. The backup stops when my external USB drive goes off to sleep. Click the 'View Logs' button to see the recent session-wise log files. Whereas, the green icons indicates files that have already been synced. Why? How do I restore my backed up data in case my system crashes (or to a new computer)? In order to make room for new files, you may even remove the old data that you no longer need. You can set Auto-Pause, which makes intelligent guesses on bandwidth throttle during backup operation to enable optimum desktop experience with the following options: CPU throttle allows you to set the CPU usage for backups. Alternatively, right-click and go to 'Sync' > 'My Sync folder'. Sign in to your IDrive application and go to the 'Sync' tab. You can set up automated cleanup periodically by enabling Periodic Cleanup. Can I use IDrive's sync feature to synchronize my Outlook data files or QuickBooks files? However, for other Windows OS, the IDrive agent might lock your Outlook IDrive transfers only the modified portions of your files after full initial transfer, by transferring only modified blocks of the file, which optimizes your bandwidth usage and ensures that transfers are quick. Backups allow you to recover your entire computer when a complete hard disk crashes or critical files or folders are deleted accidentally. Upgrade your IDrive account to a higher plan once you run out of space in your IDrive Sync folder. What is it? in use. Ensure there are no on-going operations before installing the latest version of the application. From the Search results, select the desired file and click. For example: if you choose to restore the file '/John-PC/D/Examples/ABC.txt' to its original location, the 'ABC.txt' file will be downloaded to a folder called 'Examples' in the 'D' drive of your computer. To sign in to your IDrive account after two-factor authentication is enabled. Click 'Uninstall'. The contents to be backed up must be a part of the Backup set and available at the time of backup. By default, the bandwidth throttle value is set at 100%. If you have selected Time-based OTP Authentication as the preferred method of receiving one-time verification code, enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click 'Submit Code'. While renaming a folder, there may be some situations where IDrive might be unable to rename all the items (files / folders) in the folder. By default all the folders will be selected for sync. Browse and select a file, and click 'Save Settings'. Notify on failure - Select this option to get the notifications only when there are failures. Edit the time, day and other options and click on 'Save Changes' button. Can I backup Mapped / USB / External drives? Yes. Select the desired files/folders / drives (using the 'Change' option) that you want to backup immediately and click the 'Backup Now' button. You can modify the CPU utilization rate to suit the workload of your computer. in IDrive Tray? Can I immediately backup files and folders on my computer without launching the desktop application? What happens when I run out of space in my Sync folder? Why? Click the 'View Trash' button. To view the versions of a file stored in your IDrive account, go to 'Restore' tab, right-click the required file and select the 'Get Previous Versions' option from the list.